Song Cheng
IT Scrum Master Project Manager at Travel Guard
Stevens Point, Wisconsin, United States
Summary
👤
Senior🎓
Top SchoolSong Cheng is an IT Scrum Master and Project Manager with over 20 years in IT service management and eight years focused on product and Agile delivery roles, currently leading delivery at Travel Guard. He combines certified Product Owner and Scrum Master expertise with hands-on experience building API integrations, value stream mapping, and automating access provisioning to improve compliance and operational efficiency. At US Bank he translated ServiceNow workflows into synchronized JIRA processes and drove a measurable reduction in release issues and faster handling of enhancement requests. Song pairs technical SME background in enterprise code migration and ITSM application development with an Executive MBA, bringing both strategic planning and practical delivery skills. He is known for fostering communities of practice and pragmatic automation—often solving problems by blending process design, tooling, and stakeholder coaching.
8 years of coding experience
8 years of employment as a software developer
Bachelor of Science - BS Computer Information Systems, Bachelor of Science - BS Computer Information Systems at University of Wisconsin-Stevens PointExecutive MBA, Executive MBA at University of Wisconsin–OshkoshProgramming languages (1)
Github contributions (5)
songcheng1/LinuxRestartPythonFile
Aug 2020 - Oct 2022
Contributions:15 commits, 14 pushes, 1 branch in 2 years 3 months
songcheng1/Python-
Oct 2021 - Dec 2023
Contributions:24 pushes in 2 years 2 months
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