Principal Technical Expert Causal Learning at Shell
Beilen, Drenthe, Netherlands
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Summary
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Sonja Riemersma is a Principal Technical Expert in Causal Learning with 12 years of experience driving incident investigation, learning and performance improvement across Shell’s global operations. She develops and scales Shell’s Causal Learning methodology and community of practice, leading sensitive, complex investigations and coaching teams to translate lessons into effective corrective actions. Her background spans HSE leadership in energy projects, hands-on safety roles in wells and renewables, and accredited investigative practice (Tripod), giving her a rare combination of technical rigour and organisational influence. Based in the Netherlands, she is known for professionalising investigation quality through training, peer review and assurance—often turning detailed causal analysis into measurable performance gains. An early career foundation in IT and databases underpins her systematic, data-informed approach to investigations and learning.
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Sonja Riemersma - Principal Technical Expert Causal Learning at Shell