Sony Mathew
Head Of Engineering at Chatwoot
Bengaluru, Karnataka, India
Summary
🤩
Rockstar🎓
Top SchoolSony Mathew is a seasoned engineering leader with 13 years of experience building high-performing teams and shipping reliable, scalable systems across developer-focused products. As Head of Engineering and former Senior Engineering Manager at Postman, he led Search, Reporting, API Observability, and Collections efforts—driving reliability, daily release cadence, and measurable search relevance improvements through A/B testing and an open-source tool, Rekall. He combines product-minded engineering with hands-on backend and DevOps expertise, evidenced by contributions to popular open-source projects like Chatwoot where he improved Docker, Redis/Sidekiq, and deployment flows. A former YC founder and contributor to personalized therapy platforms, Sony blends startup grit with enterprise rigor, hiring and coaching teams across timezones. Based in Bengaluru, he often fills product gaps himself, translating customer feedback into technical roadmaps and infrastructure migrations that scale.
13 years of coding experience
12 years of employment as a software developer
BITS Pilani, Birla Institute of Technology and ScienceEntrepreneurship/Entrepreneurial Studies, Entrepreneurship/Entrepreneurial Studies at Y CombinatorBachelor’s Degree, Electronics and Communications Engineering, Bachelor’s Degree, Electronics and Communications Engineering at Rajagiri School of Engineering & TechnologyHigh School, Computer Science, High School, Computer Science at Vimala Public School, Thodupuzha
English, Malayalam, Tamil, Hindi
Stackoverflow
17reputation
4kreached
10answers
0questions
Github Skills (18)
docker10
redis10
environment-variables10
dockers10
sidekiq10
heroku10
devops10
ruby-on-rails10
rails9
e-mail9
configuration-management8
open-source7
html6
react6
sass6
Programming languages (4)
Github contributions (5)
chatwoot/chatwoot
Nov 2019 - Jan 2021
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
Role in this project:
Back-end & DevOps Engineer
Back-end & DevOps EngineerContributions:4 releases, 8 reviews, 56 commits in 1 year 1 month
Contributions summary:Sony primarily contributed to the back-end and DevOps aspects of the Chatwoot project. Their work included setting up Docker configurations, managing environment variables using dotenv-rails, and streamlining the Heroku deployment process with one-click deployment and configuration adjustments. Furthermore, the user modified and refactored Redis configurations and Sidekiq settings to improve the application's performance and reliability. They were also involved in setting up and configuring email-related functionalities and testing procedures.
herokudocker-imagewhatsappmhealthsalesforce
sony-mathew/tic-tac-toe-socketio-game
Apr 2015 - Feb 2018
Contributions:1 release, 3 pushes, 2 branches in 2 years 10 months
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