Summary
Sophia Martinez is a business analyst with a decade of experience blending customer-facing sales expertise and technical business systems work to drive measurable process improvements. Currently at Norwegian Cruise Line Holdings after progressive roles at UKG, she brings hands-on experience with Dynamics 365, Esker, FastPath and end-to-end implementations across finance and AR workflows. Trained in International Business and Marketing and completing a Master's in Data Science and Analytics, she pairs data-driven insight with strong stakeholder communication and bilingual cultural fluency from Miami’s diverse environment. Her background in billing, operational coordination, and user acceptance testing gives her a practical edge in translating business needs into configurable system solutions. Known for attention to detail and creative problem-solving—from Excel modeling to persuasive presentations—she also pursues coding and technical curiosity outside her day job.
9 years of coding experience
1 year of employment as a software developer
Associate's degree, Biology/Biological Sciences, General, Associate's degree, Biology/Biological Sciences, General at Broward College
Master's degree, Data Science and Analytics, Master's degree, Data Science and Analytics at Florida Atlantic University
Bachelor's degree, International Business and Marketing, Bachelor's degree, International Business and Marketing at Florida International University