Sotirios Siamandouras
Technical Support Engineer at Dynatrace
Barcelona, Catalonia, Spain
Summary
👤
Senior🎓
Top SchoolSotirios Siamandouras is a seasoned Technical Support Engineer with nine years’ experience specialising in cloud infrastructure, serverless platforms and databases, currently supporting Dynatrace from Barcelona. He has deep, hands-on knowledge of Google Cloud products and SRE best practices gained through frontline and quality-analyst roles supporting Google Cloud Platform, with repeated success resolving complex incidents and maintaining high SLA performance. At Vonage he combined technical expertise with cross-team leadership as Communications Manager during incidents and Support Readiness Lead, creating training, KCS documentation, and mentoring new hires. He excels at translating customer code and operational telemetry into actionable fixes and product feedback, bridging engineering and support to prevent recurrence. Sotirios pairs formal nanodegrees in Cloud DevOps and Data Analysis with practical experience in incident management and performance review, bringing an analytical, process-driven approach to reliability. An understated strength is his consistent focus on knowledge transfer and coaching, making him as effective at improving team capability as he is at troubleshooting systems.
9 years of coding experience
3 years of employment as a software developer
Cloud DevOps Engineer DevOps, Cloud DevOps Engineer DevOps at UdacityPhysics, Physics at Aristotle University of Thessaloniki (AUTH)
English, Greek
Stackoverflow
1,559reputation
2.5mreached
51answers
0questions
google-cloud-storage
top-5%
google-cloud-platform
top-5%
gcloud
top-5%
Github Skills (36)
trend10
android-app10
kotlin-android10
google-cloud-platform9
commons9
java9
gcloud9
kotlin9
wikimedia9
photography9
android9
google-cloud-storage9
android-phone9
tablet9
wikimedia-commons8
Programming languages (5)
Github contributions (5)
siamsot/capstone-devops
Nov 2020 - Mar 2021
Contributions:41 pushes, 1 branch in 3 months
siamsot/Website
Feb 2025 - Mar 2025
Demonstrating website deployment
Contributions:10 PRs, 27 pushes, 5 branches in 10 days
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