Sourav Poddar
Senior Manager at Epsilon
Bengaluru, Karnataka, India
Summary
👤
Senior🎓
Top SchoolSourav Poddar is a seasoned software engineering leader with 19+ years in production support, IT operations and project management, currently serving as Senior Manager, Software Engineering at Epsilon India in Bengaluru. He specializes in driving end-to-end application support, incident and problem management under ITIL, and has a strong hands-on background in UNIX/Linux, Shell scripting, PL/SQL and job schedulers. Sourav leads and mentors teams of senior engineers, owning SLAs, transitions to offshore teams, and productivity improvements through automation and knowledge management. He brings deep L2–L4 support experience across high-volume transactional environments and has a track record of reducing MTTR and improving service reliability. Known for balancing operational rigor with pragmatic process improvements, he also routinely steps into complex technical troubleshooting to restore critical services.
10 years of coding experience
13 years of employment as a software developer
B.E., Computer Science, B.E., Computer Science at Visvesvaraya Technological UniversityBE in Computer Science, BE in computer science, BE in Computer Science, BE in computer science at Acharya Institute Of Technology
English, Hindi, Bengali
Github Skills (1)
detector3
Programming languages (1)
Github contributions (5)
CyWiz/Maps
Feb 2017 - Sep 2017
Contributions:1 push, 1 branch in 7 months
CyWiz/Hacker-Rank
Sep 2017 - Sep 2017
Contributions:14 pushes, 1 branch in 16 days
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