Sparkle Hui

Customer Service Manager at U.S. Department of State

Atlanta, Georgia, United States
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Summary

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Senior
🎓
Top School
Sparkle Hui is a veteran customer service leader with eight-plus years at the U.S. Department of State, currently managing the Atlanta Passport Agency and previously leading customer service operations in San Francisco and New Orleans. A Grambling State University graduate with concentrations in marketing and management, she combines deep front-line passport adjudication experience with program analysis and internal-control work from a multi-year tour in Washington, D.C. Known for consistently exceeding service expectations, she has also supported career development and consular program initiatives through temporary assignments that broadened her policy and training expertise. Sparkle’s career reflects a rare blend of hands-on public-facing service delivery and behind-the-scenes integrity and data-sharing work, earning frequent recognition for collaborative leadership and operational improvements.
code8 years of coding experience
job2 years of employment as a software developer
bookBachelor of Science (BS), Bachelor of Science (BS) at Grambling State University
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Github Skills (5)

docker-compose1
computation1
docker1
dockerfile1
docker-image1

Programming languages (2)

ShellJupyter Notebook

Github contributions (5)

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Sparkleiii/D2VCB

Jul 2019 - Nov 2020

Contributions:5 commits, 4 pushes, 1 branch in 1 year 3 months
Sparkleiii/MessagePush

Apr 2018 - Mar 2019

Contributions:4 pushes, 1 branch, 1 tag in 11 months
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Sparkle Hui - Customer Service Manager at U.S. Department of State