Sri Ramana
Software Engineer at Shippo
California, United States
Summary
👤
Senior🎓
Top SchoolSri Ramana is a software engineer in California with 11 years of experience bridging customer-facing support and backend data work, now contributing as an engineer at Shippo. He brings deep troubleshooting skills in APIs, SQL, and data analysis honed through roles from support engineer to senior support engineer at Treasure Data and earlier data analyst positions at TiVo, Apple, and Walmart.com. Known for turning complex technical issues into clear customer outcomes, he combines analytical rigor from a Masters in Electrical Engineering with hands-on product support experience. Comfortable operating at the intersection of engineering and customer success, he often surfaces product improvements from recurring support patterns that reduce operational load.
11 years of coding experience
14 years of employment as a software developer
Masters Electrical Engineering, Masters Electrical Engineering at San José State UniversityJawaharlal Nehru Technological University HyderabadNew York University - Polytechnic School of Engineering
Stackoverflow
43reputation
4kreached
0answers
5questions
Github Skills (42)
gitbook10
td-agent10
fluent-api10
fluent-interface10
operation9
data-management9
fluentd9
gitlab9
logging8
python8
ruby7
ubuntu7
pandas7
data-analysis7
data-visualization7
Programming languages (5)
Github contributions (5)
sriramana/emailmereminder1
Mar 2015 - Dec 2020
Contributions:19 pushes, 2 branches in 5 years 9 months
sriramana/fluentd-docs-gitbook
Aug 2019 - Jun 2020
Fluentd documentation project in Gitbook format
Contributions:7 pushes, 4 branches in 9 months
fluentdgitlabgitbookidrisproject-documentation
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