Stefano Gagliardi is a Senior Escalation Engineer with a decade of deep Azure Networking and Windows Server experience, currently the worldwide escalation and supportability lead for Azure VPN and Virtual WAN. Trained through the T.I.M.E. double-degree MSc in Telecommunications from Politecnico di Milano and TKK, he began in microwave network design before joining Microsoft’s selective MACH graduate program and evolving into one of Europe’s most senior Azure networking authorities. He blends hands-on packet-level networking expertise (TCP/IP, DNS, VPN) with a track record of building diagnostics, automation, documentation and training that measurably improve supportability and customer experience. Known internally as a go-to trainer and conference speaker, he bridges frontline support and product engineering to shorten resolution times and drive serviceability. An uncommon strength is his background in distributed caching research and radio-relay systems, giving him a rare cross-domain perspective on both cloud and physical network constraints.
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