Stephanie Chin
Product Support Manager - America Region at HP
Corvallis, Oregon, United States
Summary
👤
Senior🎓
Top SchoolStephanie Chin is a product support and color-management leader with 14+ years in the printing industry, currently driving support strategy and training for HP’s PageWide and Indigo products across the Americas. She combines hands-on technical troubleshooting (electrical, mechanical, IT, workflow and color) with program management skills to reduce field downtime, shape firmware and product roadmaps, and scale global operator training. A certified Fogra PSD Professional and G7 Expert with a data-analytics background, she turns support data into actionable insights and has led initiatives that cut troubleshooting time by 30%. Known for bridging engineering, service, and customer stakeholders, she builds repeatable processes, knowledge frameworks, and metrics-driven teams. Based in Corvallis, Oregon, she thrives in multicultural environments and is focused on transitioning into people leadership or technical program management to multiply her impact.
9 years of coding experience
6 years of employment as a software developer
Diploma in Business Information Technology Information Technology, Diploma in Business Information Technology Information Technology at Singapore PolytechnicCertified Data Analytics (R) Specialist, Certified Data Analytics (R) Specialist at Singapore Management UniversityBachelor of Science Business Computing, Bachelor of Science Business Computing at University of Bradford
English, Chinese, Japanese, Chinese
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (9)
san4
diego3
ruby-on-rails2
rails2
easing-functions1
math1
animation1
manim1
ruby1
Programming languages (2)
Github contributions (5)
stephaniejue/VolunteerUP
Jan 2017 - Jan 2018
Contributions:303 commits, 193 PRs, 150 pushes in 1 year
stephaniejue/apartments_app
Jan 2017 - Jan 2018
Contributions:49 pushes, 1 branch in 1 year
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