Summary
Stephanie Engel is a Technical Program Manager with nine years of hands-on IT and data center experience, currently leading programs at Amazon Web Services after progressing from field data technician roles. She combines deep networking and systems troubleshooting expertise—Cisco products, IP, wireless, and Linux—with program-level coordination of multi-vendor installs, SOWs, and SLA-driven operations. Her background in NOC engineering and break/fix leadership gives her an uncommon operator’s instinct for designing reliable infrastructure and restoring services under pressure. Stephanie’s work has spanned conference-grade network deployments, ISP liaison for headend upgrades, and automation of customer care workflows, reflecting both technical breadth and process improvement chops. Based in the Washington DC–Baltimore area, she leverages a Computer Science degree from James Madison University to bridge engineering detail with program delivery. Colleagues rely on her pragmatic blend of field experience and program management to translate complex technical requirements into executable plans.
9 years of coding experience
3 years of employment as a software developer
Bachelor of Science, Computer Science, Bachelor of Science, Computer Science at James Madison University