Stephanie Silenti
Associate Director, Donor Systems Support, Training, & Knowledge
United States
Summary
👤
Senior🎓
Top SchoolStephanie Silenti is an experienced CRM and business systems leader with over a decade of delivering practical Salesforce-driven solutions across nonprofits and adtech. Currently Associate Director at the ACLU, she blends technical administration, data integrity, and user training to translate complex processes into simple, sustainable operations that scale. Her background includes leading CRM strategy and integrations at AdTheorent and hands-on Salesforce program work at AppNexus and Equinox, giving her deep cross-functional fluency between product, finance, and operations. Known for listening first and proposing commonsense fixes, she prioritizes relationships and change management alongside technical excellence. A trained technical writer and digital publishing MS graduate, she brings unusually strong documentation and knowledge-management skills to ensure long-term system adoption.
10 years of coding experience
8 years of employment as a software developer
M.S., Publishing (Digital), M.S., Publishing (Digital) at New York UniversityEast Asian Studies, Chinese, Liberal Arts, East Asian Studies, Chinese, Liberal Arts at Dickinson CollegeBachelor's, English (major)/Technical Writing (certificate)/Chinese (minor), Bachelor's, English (major)/Technical Writing (certificate)/Chinese (minor) at University of Massachusetts AmherstHigh School Diploma, Liberal Arts/Prep, High School Diploma, Liberal Arts/Prep at Cushing Academy
Chinese
Github Skills (7)
machine-learning1
python1
slack1
classifier1
complexity1
flask1
chatbot1
Programming languages (1)
Github contributions (4)
appnexus/logistic-regression-L1
Nov 2015 - May 2016
Contributions:26 commits, 9 pushes in 6 months
stephtzeng/autograder
Jun 2019 - Jun 2019
Automatic grade level complexity classifier
Contributions:2 PRs, 3 pushes, 1 branch in 1 day
complexityclassifiermachine-learninggrade
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