Stephen Griffin

Escalation Engineer

Waxhaw, North Carolina, United States
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Summary

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Stephen Griffin is an experienced Escalation Engineer at Microsoft with 18 years of hands-on experience resolving complex mail and messaging issues. A University of Georgia alumnus in Math and Computer Science, he combines deep protocol and troubleshooting expertise with long-term product support knowledge. He is the developer of MFCMAPI and the Message Header Analyzer, tools prized by Exchange and Outlook engineers for diagnosing hard-to-reproduce problems. Based in Waxhaw, NC, he excels at turning inscrutable customer incidents into actionable fixes and improvements. His career reflects a rare blend of frontline support, tooling authorship, and sustained commitment to the messaging ecosystem.
code18 years of coding experience
bookUniversity of Georgia
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Stackoverflow

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Github Skills (136)

addin10
xaml10
windows10
prose10
cpp10
pageviews10
calculator10
fiddler10
office-addin10
exchange10
api10
visual-studio-extension10
sdk10
powershell10
outlook10

Programming languages (13)

PowerShellC#C++CSSCHTMLTypeScriptShell

Github contributions (5)

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microsoft/settingchange

Feb 2019 - Jun 2023

Broadcast a WM_SETTINGCHANGE message
Contributions:1 release, 1 PR, 1 push in 4 years 4 months
microsoft/MHA

Feb 2014 - Aug 2022

Message Header Analyzer Add-in For Outlook
Contributions:266 reviews, 1354 commits, 888 PRs in 8 years 6 months
headeroutlookaddinoffice-addinadd-in
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Stephen Griffin - Escalation Engineer