Summary
Stephen Jacks is a seasoned IT consultant with nine years of focused experience migrating and supporting enterprise collaboration platforms, most notably Office 365 and Exchange, and a deeper history in systems, networking, and field deployments. He combines hands-on skills in virtualization, PowerShell, Active Directory, SQL, Azure, and multi-vendor networking with strong troubleshooting and technical writing abilities honed across Microsoft roles and independent consulting. Stephen’s background originally in chemistry (University of Washington) gives him a methodical, data-driven approach to root-cause analysis that he applies to complex migrations, ransomware recoveries, and bespoke on-site infrastructure projects. He’s comfortable moving between high-touch customer engagements and low-level technical tasks—from scripting automated migrations to reprogramming routers and restoring POS systems. Based in the Greater Seattle Area, he has supported global and SMB customers alike and brings a track record of delivering practical, well-documented solutions in high-pressure environments. An understated strength is his breadth: decades of fieldwork plus enterprise cloud experience, making him effective at translating business needs into reliable technical outcomes.
9 years of coding experience
3 years of employment as a software developer
Bachelors, Chemistry, Bachelors, Chemistry at University of Washington
Chemistry, Chemistry at UCSB
Chemistry, Chemistry at University of California, Santa Barbara