Stephen Keller
Critical Incidents Engineer at Veeam Software
Greater Indianapolis United States
Summary
👤
Senior🎓
Top SchoolStephen Keller is a seasoned IT professional with over a decade of hands-on experience resolving complex software incidents and supporting enterprise customers, currently serving as a Critical Incidents Engineer at Veeam. He has progressed through increasingly senior support and engineering roles, combining incident response, Hyper-V virtualization, and systems configuration with team leadership and sprint monitoring. Comfortable working directly with end users and IT teams, he has a track record of managing high-priority escalations, software deployments, and demo environments across healthcare and publishing verticals. Holding advanced study in computer networks and a bachelor's in IT, he brings practical troubleshooting depth and an operational mindset that helps prevent recurring issues. Less obvious: he blends field-facing support empathy with backend system configuration skills, enabling both rapid incident resolution and durable fixes.
11 years of coding experience
9 years of employment as a software developer
MSCIS, Computer networks, MSCIS, Computer networks at Boston University - Metropolitan CollegeBachelors, Computer Information Technology, Bachelors, Computer Information Technology at Indiana University Indianapolis
Stackoverflow
1reputation
43reached
0answers
1question
Github Skills (1)
google-cloud-platform6
Github contributions (3)
stkeller/code
Oct 2014 - Feb 2020
Contributions:52 commits, 41 pushes in 5 years 5 months
stkeller/Replication-Thesis
Apr 2023 - Apr 2023
Contributions:2 pushes, 1 branch in 1 day
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.