Summary
Stephen Lin is a data-driven Senior Program Manager with 11 years of experience leading complex FP&A, operations, and transformation programs across SaaS and enterprise environments. He has a proven track record driving multi-million-dollar cost savings and operational improvements through cross-functional collaboration with Engineering, Product, AI/ML, and Customer Support. Known for translating strategic priorities into repeatable PMO practices, he improves delivery velocity, change management, and stakeholder alignment while embedding observability and supportability into product roadmaps. His background spans hands-on technical support to senior program leadership, giving him a practical grasp of customer-facing systems and tooling adoption. Based in Austin, he pairs a humanities education in ancient history and archaeology with a penchant for structured problem solving, which surfaces in his emphasis on clear roles, templates, and communication. Colleagues rely on him to turn ambiguous initiatives into measurable outcomes and scalable ways of working.
11 years of coding experience
11 years of employment as a software developer
Bachelor of Arts (B.A.) Ancient History and Classical Civilization, Bachelor of Arts (B.A.) Ancient History and Classical Civilization at The University of Texas at Austin
English, Chinese, Mandarin