Principal Service Manager - Public Sector Lead For Managed Services at Kainos
Leinster, United Kingdom
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Summary
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Senior
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Top School
Stephen Mccalden is a Principal Service Manager and Public Sector lead with over 13 years of hands-on experience evolving from software engineer to senior service delivery leadership at Kainos. He combines deep technical grounding from early development and support roles with proven ability to shape strategy, drive business development, and lead managed services for public sector clients. Known for building strong customer relationships and high-performing support teams, he translates operational challenges into reliable, scalable service outcomes. Based in Leinster, he blends practical engineering insight with service management rigor—an often-overlooked advantage that helps him bridge technical teams and non-technical stakeholders effectively.
13 years of coding experience
20 years of employment as a software developer
BSc HONS, Computer Science, BSc HONS, Computer Science at The University of Edinburgh
Contributions:214 commits, 2 PRs, 3 pushes in 3 years
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