Stephen Simpson
Senior Customer Support Engineer at CIQ
Chicago, Illinois, United States
Summary
👤
Senior🎓
Top SchoolStephen Simpson is a seasoned systems and support engineer in the Chicagoland area with over a decade of hands-on experience designing, automating, and troubleshooting production infrastructure. He’s built automated lab environments with Ansible across AWS and GCP, authored tooling in Go and Python to aggregate CVE/patch data and manage RPM dependencies via GitHub Actions, and consistently maintains top-tier customer satisfaction through clear communication and rapid resolution. His background spans RHEL/Ubuntu and Windows administration, Ceph storage, networking, and migrations from Exchange to Google Workspace, reflecting a rare full-stack ops comfort. Notably, he combines deep system administration with software-driven automation—turning repetitive support tasks into reproducible, auditable workflows that speed debugging and improve reliability.
12 years of coding experience
10 years of employment as a software developer
N/A, Windows Operating System, N/A, Windows Operating System at Danville Area Community CollegeBachelors of Science, Network and Communications Management, 3.8, Bachelors of Science, Network and Communications Management, 3.8 at DeVry University
Github Skills (60)
stateless10
provisioning10
custom-domain10
picture-in-picture9
twitter9
bare9
espn9
television9
docker8
operating-system8
vtt8
x8
armv78
metal8
hpc8
Programming languages (8)
Github contributions (5)
ssimpson89/ffmpeg-installer
Jan 2014 - Dec 2014
Contributions:23 commits in 11 months
ssimpson89/nitter
Mar 2023 - Jan 2024
Alternative Twitter front-end
Contributions:19 pushes, 1 comment in 9 months
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