Summary
Stephen Walsh is an L2 Technical Lead based in Ireland with 11 years of hands-on experience delivering and supporting enterprise IT services and projects. He combines practical engineering—managing Microsoft 365, Azure AD, Intune, VMware VDI, Cisco telephony and secure remote access—with a track record of leading infrastructure upgrades, office relocations, endpoint refreshes and A/V deployments. Skilled at mentoring and lifting team capabilities, he regularly guides L1/L2 engineers while improving operational efficiency through Power Automate workflows and disciplined ITSM practices. His background in computer games and programming informs a methodical, problem-solving approach to root-cause analysis and automation beyond typical desktop support. Comfortable managing security, backup/recovery and vendor relationships, he also maintains strong customer-facing skills from earlier retail and training roles that help translate technical change into user-ready solutions.
11 years of coding experience
1 year of employment as a software developer
Computer Games and Programming Skills, Computer Games and Programming Skills at BCFE
Leaving Cert., Leaving Cert. at Templeogue College