Steve Anness
Senior Customer Success Architect at Grafana Labs
Pflugerville, Texas, United States
Summary
👤
Senior🎓
Top SchoolSteve Anness is a Senior Customer Success Architect with over 15 years of hands-on experience helping organizations implement and operate monitoring and infrastructure solutions. He has progressed from Linux systems administration and support roles in hosting and non-profits to senior customer-facing technical leadership at Zenoss and Grafana Labs, specializing in deployments, observability, and driving product adoption for SMBs. Known for bridging technical and commercial goals, he combines project management, training, and implementation expertise to accelerate customer outcomes and revenue expansion. Steve’s background includes on-site migrations from legacy systems like IBM Tivoli and designing global VPN and VOIP infrastructures, reflecting a practical, systems-first approach to complex integrations. Based in Pflugerville, Texas, he brings a long-term commitment to customer success and a knack for turning operational challenges into repeatable best practices.
8 years of coding experience
14 years of employment as a software developer
AAS, Computer Networking & Systems Administration - UNIX, AAS, Computer Networking & Systems Administration - UNIX at Texas State Technical College
English, Spanish
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (3)
threshold9
zenoss9
control-center6
Programming languages (1)
Github contributions (4)
zenoss/zenoss-RM-api
Apr 2018 - Sep 2019
threshold
Contributions:18 commits, 10 pushes in 1 year 5 months
threshold
zenoss/zenoss-service
Mar 2018 - Jun 2018
Control Center service definitions for Zenoss
Contributions:2 PRs, 5 pushes, 2 branches in 3 months
centerservice-centerzenosscontrol-centerdefinitions
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