Summary
Steve Butterfill is a results-driven senior operations leader and General Manager with 14 years’ experience delivering operational excellence across logistics and postal networks in the UK. Currently leading DPD Dartford, he combines Lean Six Sigma discipline with hands-on people development to drive change, improve customer experience, and exceed financial targets across multi-site operations. His background includes leading 150–200-strong teams at FedEx and Royal Mail, where he managed large customer bases and complex organisational change programs. An MBA with distinction and a first-class BSc in Business Studies and Marketing, he pairs strategic planning and budget stewardship with practical process improvement. Colleagues describe him as an enthusiastic motivator who builds high-performing teams and sustains continuous improvement at scale. A not-obvious strength: he blends marketing-rooted customer insight with rigorous operational metrics to align frontline performance to commercial goals.
14 years of coding experience
14 years of employment as a software developer
Master of Business Administration - MBA, Business Administration and Management, General, Distinction, Master of Business Administration - MBA, Business Administration and Management, General, Distinction at Canterbury Christ Church University