Summary
Steve Cusack is a commercial-focused SaaS leader and founder with 10+ years of experience driving sales and go-to-market growth for cloud communications, field workforce platforms, and contact-centre quality solutions. As Account Executive at EvaluAgent he specialised in AI-driven QA and performance analytics, helping organisations achieve 100% conversation coverage and data-led coaching, and now runs his own services business from Manchester. His background spans founding and scaling startups, leading international trade and channel sales, and managing sales teams for enterprise telephony and mobile solutions—skills that blend entrepreneurial grit with pragmatic SaaS growth tactics. Known for building tailored workflows and dashboards that translate data into action, he combines consultative selling with product-minded implementation. An early entrepreneur who weathered the 2008 downturn, he brings lessons learned from founding a telecoms company to current ventures, emphasising resilience and customer-first value.
9 years of coding experience
7 years of employment as a software developer
Birchwood High School
NVQ 1 & 2 Mechanical Engineering, NVQ 1 & 2 Mechanical Engineering at warrington collegiate institute