Steve D
HAM Analyst - Puget Sound Energy at TEKsystems
Greater Seattle Area United States
Summary
👤
Senior🎓
Top SchoolSteve D is an IT operations and asset management professional with nine years of focused experience orchestrating device lifecycles, deployments, and ServiceNow-driven process improvements across enterprise environments. He has led cross-functional teams and managed large-scale tech refreshes—coordinating logistics for thousands of devices while using Intune, SCCM, Workspace One and ServiceNow to drive visibility and reduce downtime. Steve pairs hands-on field support and depot operations with business analysis skills, having designed workflows, UI mockups, and Power Automate solutions that cut redundant work and improved efficiency by measurable amounts. He’s comfortable working directly with vendors, executive stakeholders and end users to resolve licensing and functionality issues and to refine legal hold and ITAM processes. Now implementing ServiceNow HAM for Puget Sound Energy, he brings a practical blend of remote-support expertise and a history of turning operational pain points into repeatable, audit-ready solutions.
9 years of coding experience
14 years of employment as a software developer
System, Networking, and LAN/WAN Management/Manager, System, Networking, and LAN/WAN Management/Manager at North Seattle CollegeAssociate of Arts and Sciences - AAS, Business Administration and Management, General, Associate of Arts and Sciences - AAS, Business Administration and Management, General at Shoreline Community CollegeBachelor’s Degree, Information Systems, Human Resource Management, Bachelor’s Degree, Information Systems, Human Resource Management at University of Washington, Michael G. Foster School of Business
Github Skills (15)
multiplayer7
chrome-extension7
caniuse7
react7
chrome7
browser6
svgo5
mobile-first5
svg4
inbox3
time-management2
python2
wait1
typescript1
javascript1
Programming languages (1)
Github contributions (5)
Wolfmans55/Wolfmans55.github.io
Dec 2016 - Dec 2016
Contributions:47 pushes, 1 branch in 3 days
Wolfmans55/mousetrap
Dec 2016 - Dec 2016
Contributions:8 pushes, 1 branch in 1 day
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