SteveĀ Ho
Developer Support Analyst at Genpact
Singapore
Summary
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Seniorš
Top SchoolSteve Ho is a Developer Support Analyst with eight years of experience helping platform teams diagnose and resolve developer-facing issues, currently supporting app debugging, SDKs, Graph API integrations and high-volume SLAs at Genpact in Singapore. He combines hands-on troubleshooting with policy and trust-and-safety experience, having enforced platform guidelines and handled escalations and appeals across developer and content workflows. Comfortable bridging technical and non-technical stakeholders, he has a background in banking operations and customer-facing roles that sharpened his attention to detail and service orientation. A PhD student at the University of Maryland College Park on his GitHub profile hints at ongoing academic engagement alongside his practitioner work, reflecting a curiosity-driven approach to complex technical problems.
8 years of coding experience
Diploma, Commerce, Hospitality and Tourism Management, Diploma, Commerce, Hospitality and Tourism Management at Kaplan Higher Education AcademyNitec, Food & Beverage Operation, Nitec, Food & Beverage Operation at Clementi ITE College West
Github Skills (45)
representations9
marketplace8
silo8
ai-agent7
simulation7
facebook7
inference-engine7
federated-learning7
ctc7
sequence7
sequence-to-sequence6
nlp6
cross-device6
scale6
deep-learning6
Programming languages (3)
Github contributions (5)
HoSyTuyen/CAM_OCT2017
Nov 2019 - Aug 2021
Contributions:10 commits, 9 pushes, 1 branch in 1 year 10 months
hosytuyen/MultilingualGAN
Aug 2021 - Apr 2022
Contributions:12 commits, 11 pushes, 1 branch in 8 months
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