Summary
Steve Johnson is a senior technical writer with 18 years’ experience translating complex enterprise software into clear, actionable documentation for engineering, QA, and customers. Based in Austin, he has led documentation modernization efforts—most notably architecting Magento’s first Markdown/GitHub/Jekyll doc site and driving AEM/XML AddOn testing and adoption at Cisco. Skilled in DITA XML, FrameMaker, DocBook, and Markdown toolchains, he pairs deep technical understanding with hands-on tasks like Jira administration, integration testing, and publishing automation. He routinely authors installation, configuration, and administrator guides, produces video walkthroughs and WhatFix content, and makes usability and QA recommendations that reduce support friction. Known for moving fast under minimal supervision, he has a track record of shipping large documentation sets across major releases and building community-friendly processes for pull requests. His background in chemistry hints at an analytical, methodical approach to documentation and technical problem solving.
17 years of coding experience
2 years of employment as a software developer
Westlake High Scool
BA, Chemistry, BA, Chemistry at Austin College