Summary
Steve Klein is a Member of Technical Staff at OpenAI with 11 years of experience blending product leadership and hands-on engineering to ship reliable, user-focused systems. He has moved between startups and large platforms—founding Promptfoo to tackle LLM safety, and holding senior engineering roles at Discord, Shopify, and Intercom—demonstrating a knack for turning market needs into pragmatic technical solutions. Comfortable leading cross-functional teams, he has alternated roles as product manager and engineer, which lets him bridge strategy and execution across backend services and user-facing products. Based in Denver, he brings a security-minded background from early career roles into modern AI and messaging platforms, favoring practical mitigations for operational risk.
11 years of coding experience
16 years of employment as a software developer
B.S, Business Information Technology, B.S, Business Information Technology at Virginia Tech