Steve Meschke

Lead Technical Support Analyst at BMC Software

Minneapolis, Minnesota, United States
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Summary

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Steve Meschke is a seasoned technical support leader with 20+ years of hands-on IT experience and nine years in senior roles, currently serving as Lead Technical Support Analyst at BMC Software. He combines deep systems and database expertise—Oracle, DB2, SQL Server—with Linux/Unix and Windows administration, middleware, SSL, WebSphere MQ and virtualization to troubleshoot complex, high-profile customer environments. Comfortable both mentoring teams and owning escalations, he excels in 24/7 support operations, ticketing (Remedy, Salesforce), and cross-team coordination with Dev/Q&A using Jira and Agile practices. Steve’s background in small-company, multi-role environments has given him broad operational skills and a knack for clear customer-facing documentation and how-to videos. He’s also a hobbyist developer, building Android apps and experimenting with computer vision (Python + OpenCV) to track juggling balls—evidence of a pragmatic, curious approach to applied engineering. Based in Minneapolis, he’s finishing a degree in Information Technology Management while maintaining Oracle DBA certifications and ongoing technical leadership.
code9 years of coding experience
job13 years of employment as a software developer
bookOracle11g Database Administrator Certified Professional, Oracle11g Database Administrator Certified Professional at Self study
bookBachelor’s Degree, Information Technology Management, Bachelor’s Degree, Information Technology Management at University of Minnesota Crookston
bookUniversity of Minnesota Twin Cities
bookOracle10g Database Administrator Certified Professional, Oracle10g Database Administrator Certified Professional at Oracle Certified Database Administrator
bookUNIX System Administration and C, C++ Certification, UNIX System Administration and C, C++ Certification, UNIX System Administration and C, C++ Certification, UNIX System Administration and C, C++ Certification at University of Minnesota, Minneapolis, Minnesota
bookOracle9i Database Administrator Certified Professional, Oracle9i Database Administrator, Oracle9i Database Administrator Certified Professional, Oracle9i Database Administrator at TechSkills, Edina,
bookCertified Computer Technician, Computer Systems and Repair., Certified Computer Technician, Computer Systems and Repair. at Control Data Institute - Minneapolis, Minnesota
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6questions
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signal-processing
top-5%
image-processing
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opencv
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python
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Github Skills (17)

opencv10
computer-vision10
image-processing9
signal-processing9
python9
machine-learning9
ai9
deep-learning8
contour6
ocr6
hough-transform6
skew6
image-rotation6
openpose6
scipy6

Programming languages (2)

JavaScriptJupyter Notebook

Github contributions (5)

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smeschke/juggling

Jun 2018 - Feb 2021

Contributions:89 commits, 81 pushes, 2 branches in 2 years 9 months
smeschke/BigTopTricks

Aug 2018 - Oct 2018

Contributions:31 pushes, 1 branch in 2 months
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Steve Meschke - Lead Technical Support Analyst at BMC Software