Summary
Steve Meschke is a seasoned technical support leader with 20+ years of hands-on IT experience and nine years in senior roles, currently serving as Lead Technical Support Analyst at BMC Software. He combines deep systems and database expertise—Oracle, DB2, SQL Server—with Linux/Unix and Windows administration, middleware, SSL, WebSphere MQ and virtualization to troubleshoot complex, high-profile customer environments. Comfortable both mentoring teams and owning escalations, he excels in 24/7 support operations, ticketing (Remedy, Salesforce), and cross-team coordination with Dev/Q&A using Jira and Agile practices. Steve’s background in small-company, multi-role environments has given him broad operational skills and a knack for clear customer-facing documentation and how-to videos. He’s also a hobbyist developer, building Android apps and experimenting with computer vision (Python + OpenCV) to track juggling balls—evidence of a pragmatic, curious approach to applied engineering. Based in Minneapolis, he’s finishing a degree in Information Technology Management while maintaining Oracle DBA certifications and ongoing technical leadership.
9 years of coding experience
13 years of employment as a software developer
Oracle11g Database Administrator Certified Professional, Oracle11g Database Administrator Certified Professional at Self study
Bachelor’s Degree, Information Technology Management, Bachelor’s Degree, Information Technology Management at University of Minnesota Crookston
University of Minnesota Twin Cities
Oracle10g Database Administrator Certified Professional, Oracle10g Database Administrator Certified Professional at Oracle Certified Database Administrator
UNIX System Administration and C, C++ Certification, UNIX System Administration and C, C++ Certification, UNIX System Administration and C, C++ Certification, UNIX System Administration and C, C++ Certification at University of Minnesota, Minneapolis, Minnesota
Oracle9i Database Administrator Certified Professional, Oracle9i Database Administrator, Oracle9i Database Administrator Certified Professional, Oracle9i Database Administrator at TechSkills, Edina,
Certified Computer Technician, Computer Systems and Repair., Certified Computer Technician, Computer Systems and Repair. at Control Data Institute - Minneapolis, Minnesota