Steve Post
Customer Value Operations Manager
Michigan, United States
Summary
👤
Senior🎓
Top SchoolSteve Post is a customer-focused operations leader with 10 years of experience translating technical complexity into measurable customer outcomes across cloud and SaaS environments. As Customer Value Operations Manager at Insight (and previously SADA), he builds strategic plans, drives team performance against OKRs, and turns customer needs into actionable product and operational improvements. He pairs hands-on technical troubleshooting (Nginx, Apache, MySQL, WordPress, AWS) with product-owner experience in Agile teams to prioritize roadmaps that reduce friction and boost adoption. Comfortable leading cross-functional teams, Steve has a track record of scaling customer success practices for Google Cloud customers and managing small books of business to meet consumption goals. Based in Michigan, he combines a pragmatic engineering background (CADD and computer science studies) with a knack for synthesizing research into clear user stories—an often-overlooked strength that helps bridge strategy and execution.
10 years of coding experience
5 years of employment as a software developer
Computer Science, Computer Science at Grand Rapids Community CollegeHolland High School
Github Skills (18)
issue-tracking5
sass5
wordpress4
wordpress-plugin4
wordpress-api3
php3
homebrew3
clipboard-manager3
xdebug3
clipboard3
ruby3
intranet3
database2
macos2
compatibility2
Programming languages (5)
Github contributions (5)
downshiftorg/turbo-support
Jun 2016 - Nov 2019
A simple dev plugin for adding some sass and hooks to the ProPhoto support site
Contributions:7 PRs, 4 pushes, 4 branches in 3 years 6 months
hookssassplugin-devdev
postmastersteve/internal-link-admin
Jan 2016 - Apr 2016
Contributions:2 releases, 2 PRs, 3 pushes in 2 months
internalwordpressphplinkswordpress-plugin
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