Summary
Steve Tan is a Product Owner and finance-focused technology leader with nine years of experience driving Oracle ERP implementations, process optimization, and risk mitigation across global financial services and payments firms. With an MBA and certifications including CFE and SAFe 6.0 (SA/PO/LP), he blends domain expertise in fraud prevention, credit risk, and merchant services with hands-on product delivery and change management at Sherwin-Williams, PayPal, AIA, and American Express. He’s skilled at translating complex finance requirements into prioritized backlogs, grooming epics into executable stories, and aligning technical execution with global transformation strategy. Steve also brings operational leadership—hiring and developing analysts, running lean/CI initiatives, and improving system performance and SOPs—to ensure sustainable post-go-live support. Based in Cleveland, he combines pragmatic process design with a knack for uncovering small workflow improvements that yield outsized savings and faster time-to-value.
9 years of coding experience
2 years of employment as a software developer
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, Pass, Master of Business Administration (M.B.A.), Business Administration, Management and Operations, Pass at Anglia Ruskin University
Diploma, Business Information System, 3.36/4, Diploma, Business Information System, 3.36/4 at Multimedia University
English, Malay, Chinese, Chinese