Summary
Steven Bloch is a seasoned engineering leader with 20+ years of IT and operations experience and a decade in engineering management, currently serving as Senior Engineering Manager at Zendesk from Traverse City, MI. He has deep hands-on expertise in reliability, scalability, and cloud-native infrastructure—having led DevOps, Kubernetes, AWS, and hybrid datacenter initiatives for large-scale SaaS and gaming platforms. Steven has repeatedly bridged feature teams and core platform engineering to improve performance and deployment resilience for global products, and has run full-stack IT, ecommerce, and vendor operations through company acquisitions. Known for translating complex distributed systems and VLDB challenges into pragmatic operational solutions, he combines statistical thinking from University of Washington studies with a practical, security- and performance-minded operations pedigree.
10 years of coding experience
20 years of employment as a software developer
Statistics Mathematics, Statistics Mathematics at University of Washington
General Education, General Education at Kent State University