Steven Gregg is a Senior Information Developer with nine years of technical documentation and information development experience, currently shaping product documentation at Rocket Software after nearly a decade at IBM on DB2 and Watson linguistic products. He blends software engineering familiarity (IBM DB2, GitHub) with advanced documentation frameworks like DITA and strong web content writing skills, enabling clear, developer-facing content for complex enterprise systems. With an M.A. in Professional Communication from Carnegie Mellon and a B.A. in English and Psychology, he pairs rigorous technical understanding with user-centered communication and pedagogical insight from earlier teaching experience. Based in Austin, he’s comfortable navigating both code and copy, turning intricate backend concepts into practical, searchable documentation for engineering and operations teams.
9 years of coding experience
8 years of employment as a software developer
Bachelor of Arts (B.A.), English and Psychology, Bachelor of Arts (B.A.), English and Psychology at University of South Florida
Master of Arts (M.A.), Professional Communication, Master of Arts (M.A.), Professional Communication at Carnegie Mellon University
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