Steven Krawczyk
Principal Solutions Architect at TTEC Digital
Boston, Massachusetts, United States
Summary
🤩
Rockstar🎓
Top SchoolSteven Krawczyk is a Principal Solutions Architect with two decades of deep experience designing and integrating contact center and conversational AI systems, now based in Boston. He has repeatedly bridged technical and commercial teams at companies including Nuance, Microsoft, and TTEC Digital to deliver speech-to-text, text-to-speech, NLU, and IVR integrations across Avaya, Genesys, and Cisco platforms. Known for translating business needs into cloud-native, microservices architectures, he combines hands-on engineering roots from early SDK and platform roles with strategic technical sales leadership. Steven’s work focuses on making generative AI and conversational speech practical at scale, and he brings a rare mix of product-facing sales acumen plus low-level speech/SDK expertise.
5 years of coding experience
20 years of employment as a software developer
Computer Science, Computer Science at Union University
Github Skills (74)
prompt-engineering10
developer-tools10
octopus10
prompt9
chatgpt9
generative-ai9
vector-search9
python9
deep-learning9
large-language-models9
machine-learning9
prompting9
prompt-tuning8
openai8
mongodb8
Programming languages (8)
Github contributions (5)
steventkrawczyk/prompttools
Jul 2023 - Oct 2023
Open-source tools for prompt testing and experimentation
Contributions:46 pushes, 1 branch in 2 months
hegelai/prompttools
Jul 2023 - Dec 2023
Open-source tools for prompt testing and experimentation, with support for both LLMs (e.g. OpenAI, LLaMA) and vector databases (e.g. Chroma, Weaviate, LanceDB).
Contributions:40 reviews, 48 PRs, 270 pushes in 5 months
deep-learningdeveloper-toolsembeddingslarge-language-modelsllms
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