General Manager At IHG at InterContinental Hotels Group (IHG®)
Qinghai, China
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Summary
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Senior
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Steven Liang is a hospitality leader with over two decades of industry experience and 13 years in senior hotel management, currently serving as General Manager for IHG in Xining. He progressed from HR and quality roles through operations, sales, F&B and rooms management, gaining hands-on pre-opening and turnaround experience across multiple international brands. Steven has a track record of lifting performance metrics (e.g., improving KPO scores from 4/10 to 7/10) and successfully leading re-branding and pre-opening projects. He combines people-focused HR expertise—building talent pools and succession plans—with commercial instincts that delivered consistent F&B and revenue gains. Based in Qinghai, he is known for stabilizing management teams during transitions and embedding brand standards into both hotel culture and operations. A law graduate from Sichuan University, he brings disciplined leadership and strong cross-functional fluency to complex hospitality environments.
Contributions:2 PRs, 191 pushes, 2 branches in 2 years 3 months
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Steven Liang - General Manager At IHG at InterContinental Hotels Group (IHG®)