Summary
Steven Lv is a hospitality operations leader with 10+ years accelerating luxury hotel performance across Greater China, now Senior Director Operations, Luxury at Marriott International. He has overseen operations for 40 luxury properties spanning seven high-end brands and has repeatedly led pre-openings and high-profile countdown events, including the region’s first Ritz-Carlton Reserve. A pragmatic people leader, Steven blends F&B, entertainment and hotel management experience from roles at MGM, Wynn and Jumeirah to scale teams of hundreds and deliver consistent guest-focused results. Known for a bold, witty style and an insider’s understanding of luxury guest expectations, he moves fluently between hands-on pre-opening work and strategic portfolio oversight. Based in Shanghai, he pairs formal hospitality education with a playful side—a One Piece fan—bringing both rigor and personality to luxury operations.
10 years of coding experience
学士, Business Administration and Management, General, 学士, Business Administration and Management, General at 天津大学
Associate's degree, Luxury University, Certificate, Associate's degree, Luxury University, Certificate at Marriott International
Technical Diploma, Hotel/Motel Administration/Management, Technical Diploma, Hotel/Motel Administration/Management at Shanghai International Tourism School