Summary
Steven Nguyen is a pragmatic full-stack software engineer with 10 years of experience building scalable, user-facing analytics and integrations from Toronto. Currently at Dialpad he drives full-feature development on a high-throughput GCP analytics platform, pairing Vue/Backbone frontends with Python APIs, BigQuery, and ElasticSearch to turn call data into actionable insights. He led the delivery of an AI CSAT feature that increased coverage from 5% to 100%, showing a knack for cross-team collaboration between AI, design, and QA. Earlier roles span Rails, Angular, .NET, and RabbitMQ integrations for e-commerce and streaming hardware, evidencing strong backend reliability and data-visualization experience. Trained in geomatics with a CS minor from Waterloo, he brings a data-focused mindset and habit of owning projects end-to-end—from requirement definition through delivery.
9 years of coding experience
1 year of employment as a software developer
Rick Hansen Secondary School
BES Geomatics, Computer Science Minor, BES Geomatics, Computer Science Minor at University of Waterloo
English, Vietnamese, French