Steven Smith is a technical writer at Red Hat specializing in container ecosystem documentation for Quay and OpenShift, with a focus on clear, audience-appropriate release notes and product guides. He holds a Ph.D. in Communication, Rhetoric, and Digital Media from NC State and brings over seven years of publication experience translating complex technical concepts for both expert and nonexpert audiences. His background spans academia and industry—teaching, advising, research, and university marketing—which informs a versatile approach to documentation, pedagogy, and stakeholder collaboration. Known for securing competitive fellowships and grants during his doctoral studies, he combines rigorous research skills with practical content engineering to improve developer and operator experiences.
5 years of coding experience
Doctor of Philosophy - PhD, Communication, Rhetoric, and Digital Media, Doctor of Philosophy - PhD, Communication, Rhetoric, and Digital Media at North Carolina State University
Master of Arts (M.A.), English Language and Literature, General, Master of Arts (M.A.), English Language and Literature, General at Marshall University
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing, Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing at West Virginia State University
OpenShift 3 and 4 product and community documentation
Contributions:1784 pushes, 621 branches in 4 years 3 months
commonskubernetesopenshiftcontainer-cop
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