Steven Strand is a seasoned software engineering leader with 11 years in the field and seven years of hands-on development across Python, Objective-C, Ruby, Java, and PHP. He currently leads customer escalation and infrastructure teams at Jamf, blending incident management, automation (JIRA, Slack, Tines), and AI tool enablement to improve reliability and developer productivity. His background spans QA, full-stack web and client application development, and technical product ownership—giving him a rare perspective that marries quality-first engineering with roadmap and process execution. Known for coaching teams and driving cross-functional initiatives, he also brings practical customer-support experience from earlier roles, which informs empathetic incident communication and tooling design.
11 years of coding experience
12 years of employment as a software developer
Associates, Information Technology Programmer/Analyst, Associates, Information Technology Programmer/Analyst at Chippewa Valley Technical College
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Steven Strand - Senior Manager, Software Engineering at Jamf