Stevie Pinero is a systems engineer with 11 years of hands-on IT and software experience, currently focused on integrated power services. He blends systems automation and customer-facing support—authoring PowerShell tooling that halved deployment times and creating a localized LLM knowledge assistant that cut ticket SLAs. Stevie has a strong background in endpoint management and on-site support across healthcare and retail, consistently resolving the vast majority of Level 2 issues without escalation and maintaining spotless customer feedback. He trained in web development and holds a BS in Software Development from Western Governors University, bringing both scripting and web skills to infrastructure problems. Based in Riverview, Florida, he has a track record of practical cost-saving improvements (including extending device lifespans and reducing replacement spend) and a knack for building small automation tools that deliver outsized operational impact.
11 years of coding experience
4 years of employment as a software developer
Bachelor of Science, Software Development, Bachelor of Science, Software Development at Western Governors University
Web Development, Web Development at Wyncode Academy
Contributions:16 commits, 14 pushes, 2 branches in 2 years 4 months
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Stevie pinero - Systems Engineer 2 - Integrated Power Services