Summary
Sudeep Acharya is an IT Support Engineer with 12 years of practical experience delivering end-to-end technical support and administration across Windows, macOS, and Linux environments. With a Master’s in Information Technology from Charles Sturt University and roles supporting global teams in Australia, the US, India, and Hong Kong, he excels in Active Directory, Office 365, ServiceNow ticketing, and network troubleshooting including VPN and WiFi. He has a track record of improving system reliability and user experience through hands-on problem solving and asset management. Open to part-time, dispatch, and ad-hoc roles, Sudeep is actively seeking visa sponsorship to continue contributing to Australia’s IT sector. Colleagues describe him as adaptable and fast-learning, able to bridge technical and user-facing needs in fast-paced corporate environments. Outside core duties he cultivates cross-regional collaboration skills that help streamline incident resolution across distributed teams.
12 years of coding experience
3 years of employment as a software developer
Bachelor's degree, Software Engineering, Bachelor's degree, Software Engineering at Gandaki College of Engineering and Science
Master's degree, Information Technology, Master's degree, Information Technology at Charles Sturt University
Hindi, Nepali, English