Summary
Sudha T is a strategic technical leader with over 25 years at Microsoft, currently shaping engineering excellence and mission-critical reliability for large-scale cloud and support organizations. She combines deep operational rigor—driving Quality KPIs, incident and change management—with product strategy and AI-based customer experience innovations that delivered tens of millions in savings. Known for building high-performing, inclusive teams, she has repeatedly turned cross-organizational complexity into clear semester plans, measurable KR success, and standardized processes for critical dependencies. Her background spans hands-on escalation engineering, developer and OSS support strategy, and launching virtual agent & self-help AI solutions across Azure and Dynamics. A proven inventor and program builder, Sudha has multiple patents and a track record of surfacing winning ideas from hack events into product roadmaps. Based in the Greater Seattle Area, she blends technical credibility with executive-facing program leadership to improve reliability, customer satisfaction, and developer enablement.
9 years of coding experience
19 years of employment as a software developer