Sudhanshu Tiwari
Business Coordinator
Delhi, India
Summary
👤
Senior🎓
Top SchoolSudhanshu Tiwari is a business-focused technical professional with 8 years of experience coordinating implementations, support operations, and product delivery across SaaS and ERP integrations. Currently a Business Coordinator in Delhi, he blends hands-on manual testing, API troubleshooting and UAT with team leadership—setting KRAs, mentoring junior consultants, and managing escalations to meet SLAs. His background spans functional consulting, implementation leadership, and product analysis, with repeated responsibility for renewals, cross-sell/upsell and client-facing discovery that drive retention and revenue. He’s comfortable translating complex client requirements into clear BRDs and coordinating deployments and rollback plans with developers. Notably, he has handled large client footprints and API integrations (E-invoicing, E-waybill, SAP/NAVISION/Tally) while running training and product-awareness webinars to boost adoption. His mix of technical troubleshooting, client empathy and commercial acumen makes him effective at turning support interactions into strategic opportunities.
8 years of coding experience
2 years of employment as a software developer
Master of Computer Applications - MCA, Master of Computer Applications - MCA at Vivekananda Institute of Professional StudiesBCA Computer Programming Specific Applications, BCA Computer Programming Specific Applications at Bharati Vidyapeeth University Institute of Management and Research (BVIMR)Master of Business Administration - MBA Business Analyst, Master of Business Administration - MBA Business Analyst at Amity University, Greater Noida CampusData science, Data science at Codec networks
Github Skills (1)
react3
Programming languages (1)
Github contributions (5)
Metalsk4/burger-builder-completed
Mar 2019 - Nov 2019
burger-builder using react.js
Contributions:6 commits, 10 pushes, 1 branch in 8 months
reactburgerbuilderreact-jsreactjs
Metalsk4/leetcode
Oct 2024 - Mar 2025
Contributions:4 pushes, 1 branch in 5 months
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