Sudhanshu Verma
Collections Specialist at Astra Business Services Pvt. Ltd.
New Delhi, Delhi, India
Summary
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Senior🎓
Top SchoolSudhanshu Verma is a collections specialist with 14 years of experience managing both 1st- and 3rd-party recovery operations for US clients, currently supporting Credit Control LLC through Astra Business Services. He has a strong track record with major accounts including American Express and has progressed from customer service and marketing roles into senior collections positions. Known for balancing empathy with results, he consistently navigates complex account portfolios to improve recovery rates while maintaining regulatory and client standards. His background running an e-learning process and early marketing experience give him a practical mix of operations, client-facing communication, and team ownership. Based in New Delhi, he brings deep domain knowledge of US collections practices and a reputation for steady performance under pressure.
14 years of coding experience
2 years of employment as a software developer
Dropout, Business Administration, Dropout, Business Administration at Mahatma Jyotiba Phule (MJP) Rohilkhand UniversityHigh School, High School at Ben- Hur College
Hindi, English, PunjabiGithub contributions (2)
ned-code/moodle-format_fntabs
Aug 2011 - May 2012
Contributions:45 commits in 8 months
ned-code/moodle-block_myprogress
Sep 2011 - Feb 2012
Contributions:8 commits in 5 months
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