Summary
Sue Chaplain is an experienced information developer with nine years in developer-facing content strategy and a long IBM career shaping systems management documentation and technical implementation services. She has led small teams to produce high-quality technical content for developers, administrators, and support staff, and now balances semi-retirement with selective freelance engagements. Her background in systems management and hands-on IT delivery gives her writing a practical, operational perspective that helps bridge engineering and user needs. Based in the Greater Southampton Area, she combines formal scientific training (BSc Biology) with decades of technical communication, an uncommon mix that informs clear, evidence-driven documentation.
9 years of coding experience
8 years of employment as a software developer
Bachelor of Science (BS), Biology, General, 2.1, Bachelor of Science (BS), Biology, General, 2.1 at University of Portsmouth