Senior Software Engineer at Cedar Gate Technologies
Uttar Pradesh, Nepal
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Summary
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Senior
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Top School
Sujan Shakya is an experienced Information Technology Support Engineer based in Sydney with 15 years of hands-on experience delivering day-to-day IT operations, endpoint management, and server administration. He excels in Microsoft ecosystems—AD, Exchange, Teams, Endpoint Manager—and routinely manages backups, email restoration, MDM/ITSM workflows and Office 365 lifecycle tasks. Comfortable supporting both local and remote users, Sujan moves issues from L1/L2 to level 3 when needed while documenting incidents for continuous improvement. His background includes practical troubleshooting of system crashes, network performance and malware remediation, plus maintaining an internal SharePoint knowledge hub to streamline resolutions. The mix of frontline security roles and retail customer service earlier in his career gives him strong situational awareness and user-focused communication under pressure.
15 years of coding experience
9 years of employment as a software developer
Bachelor of computer Application(BCA), Information Technology, Bachelor of computer Application(BCA), Information Technology at Lord Buddha Education Foundation
Contributions:24 commits, 1 PR, 15 pushes in 8 years 1 month
nginxnginx-serverpythonsimplehttpserver
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Sujan Shakya - Senior Software Engineer at Cedar Gate Technologies