Suraj Patil
Senior Customer Operation Engineer
Maharashtra, India
Summary
👤
Senior🎓
Top SchoolSuraj Patil is a Senior Customer Operation Engineer with 8 years of experience keeping cloud and data platforms resilient for enterprise customers across AWS and Azure. He specializes in break-fix scenarios for Cloudera Data Platform and has a proven track record resolving complex incidents at Databricks and AWS support. Comfortable coordinating with engineering and escalation teams, he combines deep troubleshooting skills with customer advocacy to restore service quickly and improve operational practices. His background in Red Hat and Linux support gives him strong foundations in Linux, OpenStack, and platform internals that inform pragmatic root-cause analysis. Colleagues rely on him for clear documentation and knowledge-sharing that reduce repeat incidents across teams. Based in Maharashtra, India, he brings a bias for action and hands-on persistence that often surfaces subtle infrastructure issues before they become outages.
8 years of coding experience
6 years of employment as a software developer
Bachelor of Engineering - BE Computer Engineering, Bachelor of Engineering - BE Computer Engineering at N B Navale Sinhgad College of Engineering, Solapur (NBNSCOE ,Solapur)
Github Skills (125)
remote-management10
prometheus-exporter10
ruby10
automation10
infrastructure10
satellite10
backend10
monitoring10
continuous-testing10
maas10
puppet10
provisioning10
controlling10
infrastructure-management10
virtualization10
Programming languages (10)
Github contributions (5)
patilsuraj767/foreman_maintain
Apr 2019 - May 2021
The Foreman/Satellite maintenance tool
Contributions:96 pushes, 41 branches in 2 years 1 month
satellitemaintenance-toolmaintenanceforeman
patilsuraj767/ros-backend
Nov 2020 - Apr 2024
Backend for Resource Optimization Service
Contributions:89 pushes, 55 branches in 3 years 5 months
backendoptimizationresource-optimization
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