Summary
Surpreet Mundra is a customer-focused Technical Support Engineer based in London with a decade of cross-functional experience spanning startups, consultancy, and product teams. With a background in industrial economics and formal training in UX and software engineering, he blends analytical rigor from actuarial roles at EY and Deloitte with hands-on full-stack development skills. Currently supporting The Mom Project, he leverages empathy-driven support to bridge product, engineering, and customer outcomes. As founder/director of a previous venture, he brings entrepreneurial instincts and practical product sense to troubleshooting and process improvement. His profile reflects a rare mix of quantitative discipline, UX sensibility, and code-level fluency that helps turn complex issues into usable solutions.
7 years of coding experience
5 years of employment as a software developer
Bachelor of Arts (BA), Industrial Economics, Bachelor of Arts (BA), Industrial Economics at University of Nottingham
UX Design, UX Design at General Assembly
Software Engineering, Software Engineering at Flatiron School