Summary
Surya Raman is an Engineering Manager with 10 years of experience building and operating distributed systems focused on resiliency, traffic management, and integration-heavy platforms. Currently at PagerDuty, he leads core platform services that sit on the critical path of reliability and scale, having previously managed teams of up to 14 engineers at Yellow.ai. He has a track record of removing single points of failure, improving throughput (including a 400% messaging throughput boost with WhatsApp infra), and driving measurable latency reductions through data-driven performance tuning. Surya emphasizes clear ownership, high standards, and treating reliability as a product feature, while creating environments that enable durable, thoughtful engineering work. Based in Old Toronto, he pairs hands-on development experience across Node.js, Typescript, Python, and observability tooling with a continual focus on improving his code and systems.
10 years of coding experience
8 years of employment as a software developer
Anna University, Chennai
Tamil, English