Susan Boher is a Senior Content Developer with nine years of focused experience crafting technical documentation and training for cloud platforms, DevOps tooling, and enterprise software. She currently builds internal engineering documentation and contributes to knowledge-management and SDLC automation initiatives for Oracle Cloud Infrastructure. A former Microsoft contractor, she developed user-focused guides for Azure Kubernetes Service, PowerApps, and Office products, often using analytics to close content gaps and improve discoverability. Susan combines deep writerly craft (BA in English, writing emphasis) with hands-on familiarity with GitHub, Bitbucket, Markdown, XML/HTML, and PDF workflows, enabling documentation that fits engineering toolchains. She’s skilled at translating complex architecture patterns and processes into pragmatic, adoption-focused content and has a track record of shaping internal tooling and support processes for global teams. Based in Redmond, she blends product empathy with process design—helping engineers ship clearer, more maintainable documentation as part of delivery pipelines.
9 years of coding experience
Bachelor's degree, English with Writing Emphasis, Writing GPA: 3.85, Bachelor's degree, English with Writing Emphasis, Writing GPA: 3.85 at University of Washington
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