Summary
Susan Ndagi is a Billing System Engineer with eight years of hands-on experience spanning IoT hardware, software engineering, technical support, and DevOps-adjacent work. Currently at Safaricom and lecturing Python for Data Science, she combines production billing system expertise with a passion for teaching and community-building. Susan has a track record of scaling communities and programs—growing TechKenyans from 25 to over 600 members—and designing workplace-readiness curricula that connect learners to mentors and employers. Her background in firmware, PCB design, server administration, and LMS operations gives her a rare full-stack operational perspective from device to cloud. Motivated by a vision of self-sufficient societies enabled by tech, she pairs practical problem-solving with mentorship and documentation to make systems usable for diverse users.
8 years of coding experience
1 year of employment as a software developer
BSc. Electronic and Computer Engineering, BSc. Electronic and Computer Engineering at Jomo Kenyatta University of Agriculture and Technology
A, A at South Tetu Girls High School
English, Swahili