Sushant Rao is a Senior Program Manager based in Bengaluru with 17+ years at Microsoft driving Azure networking, security, and operations programs from preview to GA for telecom and enterprise customers. He specializes in end-to-end program delivery, release governance, and customer readiness—having delivered 10+ Nexus feature programs and cut release cycles by 15% while scaling operator adoption. A hands-on escalation lead and mentor, he has built teams and technical readiness programs across regions, including founding Azure Networking support in Costa Rica. Sushant blends deep troubleshooting pedigree from his early SharePoint and security support roles with strategic executive-facing risk management and roadmap clarity. He also authors customer-facing Learn content and internal processes that improved predictability and SLA performance. Notably, he pairs a practitioner’s knack for operational automation with ongoing upskilling in AI/ML, signaling a bridge between cloud operations and emerging intelligence technologies.
3 years of coding experience
8 years of employment as a software developer
Indian Institute of Technology Delhi (IIT Delhi)
Bachelor of Computer Application (BCA), First, Bachelor of Computer Application (BCA), First at The Global Open University
Contributions:2 reviews, 4 PRs, 2 comments in 1 year 3 months
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